User Guide - MOBILedit Phone Manager
Breadcrumbs

How to create communication logs

  1. Open My Documents\Mobiledit! folder, if there is a folder named Logs, delete it.

  2. Run the MOBILedit software!

  3. Enable logging:

    3a. Open File/Settings... in the program menu.

    3b. Open the Communication tab

    3c. Check the Logging section

3d. Change the log level to Comm then Click OK.

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4. Restart the MOBILedit program!
5. Repeat exactly what previously caused the issue, until error reoccurs.
6. Prepare data:

    6a. Select the prepare data for feedback item in the help menu.
6b. Write a brief description of the issues you are encountering and add any information that you feel would be helpful in finding the solution.

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7. Finally send us the data to analyze.